2 Read and Discuss

Objective

Read about design aspects of conversational interactions with bots and synthesize your understanding in writing and discussion.

Read Why Bots are the next Big Bang in UX by Sophie Riwaters
- What advantages/disadvantages do bots have over mobile apps?
- What do you think the best uses of bots are or will be?
Read How can you create a simple working Chatbot in 2 hours from scratch by Sophie Riwaters
- How does the process of designing an app compare to the process of designing a bot?
Read A Guide to Developing Bot Personalities by Jess Thoms
- Why is a bot personality important?
- What factors influence the design of a bot personality?

Document your answers to the questions above for each reading and be prepared to discuss in class.